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This page says how a card payment for a club session or a ticket comes back, and who the payment is made to. It is the club’s practice, written in plain words. It is not legal advice.
This page covers only a card payment made through the club site, for the club’s own session or ticket. The club does not ship goods.
The card number is entered on the bank page. This site does not take the card number, expiry, or CVV.
Accepted cards
Sessions are held in Yerevan or online, as that program page says.
A refund goes back to the same card, through the bank. It is not handed back in cash.
The refund is the amount in AMD that the bank charged.
The refund is the AMD amount. If the card is in another currency, the cardholder bank converts it. After the club sends the refund, that bank may take more time to show the money.
If the club cancels a session and there is another session on the same topic, your place moves to that next session. You may ask for a date that suits you better.
If the club cancels and offers no other date, the full payment is refunded to the same card.
If you do not want the new date, email [email protected] and the full payment is refunded to the same card.
When the club cancels and the full payment is refunded, the club handles that refund within a month.
You may email [email protected] and ask for a refund when that email arrives at least 24 hours before the session starts. You do not need to give a reason.
The club handles that refund within a month. The money goes back to the same card.
If the email arrives less than 24 hours before the session starts, the payment is not refunded.
If you do not come, the payment is not refunded. There are no exceptions.
The person who paid can ask. Include the order number, the amount, and the date.
Do not send the card number, the expiry date, or the CVV. The refund goes to the card that paid.
If the same session was charged twice, or money left your card and no confirmation arrived, email [email protected].
Once the payment is refunded, the ticket is cancelled.
Legal name, address, and email are on the Contact page.